{"id":1722,"date":"2015-10-10T10:21:05","date_gmt":"2015-10-10T10:21:05","guid":{"rendered":"http:\/\/himbap.com\/blog\/?p=1722"},"modified":"2015-11-30T10:29:41","modified_gmt":"2015-11-30T10:29:41","slug":"adding-phone-call-button-on-entity-form","status":"publish","type":"post","link":"https:\/\/himbap.com\/blog\/?p=1722","title":{"rendered":"Adding Phone Call button on Entity Form"},"content":{"rendered":"

“Can we do changes on\u00a0Phone Call form under Social Pane??”<\/strong> I have seen this question many times on Microsoft Dynamics Forum.\u00a0But social pane does not allow any customization at present, so there is no way to add custom fields over phone call form in social pane.<\/p>\n

But we can always customize phone entity form, so as a workaround, we can customize actual phone call form and add our fields there and to access it easily\u00a0we can provide a command button for user to initiate phone call.<\/p>\n

Requirement<\/strong>: Add a phone call command button on entity form.<\/p>\n

Solution<\/strong>: To implement this requirement easily we can use RibbonWorkbench<\/strong> tool.\u00a0Scott has also written\u00a0this nice post <\/a>which helped me. If you want to restore the complete Activity dropdown on entity form, you can refer it.<\/p>\n

So let\u2019s say we want to add this button on account entity form, we need to\u00a0follow below steps to implement this:<\/p>\n