Introduction

While working on product creation in Dynamics 365 CE, a user from a different region (non base language) encountered this error:

“Rows with localizable attributes can only be created when the user interface (UI) language for the current user is set to the organization’s base language.”

Details

To check this error I tried to follow same steps, but when I tried to create a product or update the product name, I did not get any error. The user who was getting the error was a non-admin user. While troubleshooting further, I found a Microsoft KB article: https://learn.microsoft.com/en-us/dynamics365/sales/developer/localize-product-property-values?utm_source=chatgpt.com#create-or-update-records-with-localizable-attributes.

Initially, I thought of creating a custom attribute for the product name and removing the out-of-the-box Name field from the product form. I planned to use my custom field and write a plugin to update the out-of-the-box Name field by impersonating an admin user.

So, when a user with a non-base language entered the product name, the plugin would read that value and update the out-of-the-box Name field. However, this approach did not work, and I still got the same error.

Next, I tried the same approach using Power Automate, thinking that the plugin might be affected by localization context. With Power Automate, I did not get the error, and the issue was resolved.

Summary

We discussed how a common product creation error in D365 CE caused by UI language mismatch and how we solved it by using Power Automate.

Hope it will help someone!!
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