Category Archives: Voice of the Customer

Using Client Side Response Routing in Voice of the Customer

VOC6

Requirement: We need to show/hide survey question based on the selection in previous question. In this article we are going to share steps to implement same. Solution: While working on survey we want make it responsive as much as possible based on the question inputs. Let say we are creating a survey for training program and we want to implement… Read more »

Centering Image in Voice of Customer Survey

VOC6

Requirement: We got business requirement to center voice of the customer survey logo, increase size of the logo and remove survey title. In this article we are going to share step to perform the same. . Solution: Above requirements can be implemented by modifying existing default theme or we can create new theme as well. In this┬ádemo we are going… Read more »

Getting Started with Voice of the Customer

VOC6

In any industry customer satisfaction plays a very important role. It provides a real picture about our happy and unhappy customers which helps us to manage and plan our business effectively. We can get customer satisfaction matrix using different ways and one of them is to use customer satisfaction survey. Image Source: pixabay In this article we are going to… Read more »