Requirement: We got business requirement to center voice of the customer survey logo, increase size of the logo and remove survey title. In this article we are going to share step to perform the same. . Solution: Above requirements can be implemented by modifying existing default theme or we can create new theme as well. In this demo we are going… Read more »
In any industry customer satisfaction plays a very important role. It provides a real picture about our happy and unhappy customers which helps us to manage and plan our business effectively. We can get customer satisfaction matrix using different ways and one of them is to use customer satisfaction survey. Image Source: pixabay In this article we are going to… Read more »
Join us on 20 Aug 2017 at 5 PM IST for the second day of Plug-in Development Webinar. Here is the high level agenda for webinar: Plugin Execution Pipeline Working with IPluginexecution context Using Plugin Images Using Configuration data in plugins Debugging Plugin Q&A Event Url:https://goo.gl/adrWVY Meeting Id:997784757 Entry Code:N/A
If you are new to Dynamics 365/CRM plug-in development and looking for how to get started join us on 19 Aug 2017 at 5 PM IST, Here is the high level agenda for webinar Overview to Dynamics 365/CRM Extensibility Architecture Introduction to Plug-ins Why we need Plug-ins Plug-in development process Writing Hello World Plug-in How to register Plug-in Q &… Read more »
In every CRM implementation, we deal with some sort of master data in CRM. Normally we use traditional way to store master records by creating custom entities. But we do have better way to store master data using Category entity. This entity was introduced in CRM 2016. This entity is very helpful to implement hierarchical structure. In this article we… Read more »
Requirement: Track security role changes in Dynamics 365/CRM or earlier versions. Have you been in a situation where client is complaining about sudden access to unwanted entities/not required for their process or suddenly they are not able to perform some set of actions? If yes this article is going to help you. Solution: This is very common in CRM implementation… Read more »
While working with Emails when legacy form rendering is enabled, I found one bug in Dynamics 365 which blanks From field and locks Regarding field as soon as email changes is saved on Received emails. This bug can be reproduced using following steps: Let say we have one queue configured, our sales team sent one email to this queue, you… Read more »
Requirement: – Let’s say we have one entity with good amount of custom fields and we have developed a web resource for main form. Many of the fields have onchange event associated with them. Now we got new requirement where we need to implement similar kind of form with some new functionality for different type of users and some of… Read more »
We have written couple of articles about using Web API, which is a new way to work with Dynamics CRM 2016 and Dynamics 365/CRM data and metadata. Web API implements OData V4 and can be used for any operation that we can be done using organization service. If you are new to Web API following index can help you in… Read more »
Join us on 18 Feb 2017 for free webinar on Dynamics 365 Solutions. In this webinar we are going to discuss following topics: 1. Understanding Dynamics 365 Solutions 2. Working with Publishers 3. Adding components to Solution 4. Managed vs Unmanaged solution 5. Export/Import solution 6. Q & A You can find registration details here
