Connect with your Customers Using Skype

If your organization is updated with Microsoft CRM 2011 rollup then you can use Skype or Lync to connect to your customer. You can select your option from Settings->System->Administration. To use this functionality you need:- Skype or Lync installed on your machine. Prefix country code and area code before the contact number of customer. Once you have contact number entered for… Read more »

Get All users based on Business Unit -MS CRM 2011

If you are looking for a code to get all the users for a particular business unit, you can use below code private EntityCollection RetrieveUserBasedOnBusinessUnit(IOrganizationService _CrmService,Guid BUId)        {            QueryExpression _Query = new QueryExpression                   {                       EntityName = “systemuser”,                       ColumnSet = new ColumnSet(true),                       Criteria =                       {                          Conditions =                        {                            new ConditionExpression                            {                                AttributeName=”businessunitid”,                                Operator=ConditionOperator.Equal,                                Values={BUId}                             }                        }                       }                   };            return _CrmService.RetrieveMultiple(_Query);       … Read more »

HIMBAP – A team of highly skilled Microsoft Dynamics CRM experts

Introducing HIMBAP, a team of highly skilled Microsoft Dynamics CRM experts, with extensive experience in developing solution for diverse domains, across verticals. We believe in having long-term firm relationships with our customers. We help our customers in improving their business efficiency and profitability with automation and innovation to their business process leveraging Microsoft Dynamics CRM along with our services. We… Read more »

Win A free copy of the ‘Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide'

I have another option to win a free ebook for my readers, I am organizing a contest where I have three copies of Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide that I will give to our three lucky winners. How you can win: To win your copy of this book, all you need to do is tell us what… Read more »

Get Domain name for MS CRM 2011 User

Sometime we have requirement to get domain name for crm user, we can use SystemUser entity to get this information, you can use below rest code for the same: function GetServerURL() { var serverUrl = Xrm.Page.context.getServerUrl(); if (serverUrl.match(//$/)) { serverUrl = serverUrl.substring(0, serverUrl.length – 1); } return serverUrl; } function GetDomainName() { var UserID = Xrm.Page.context.getUserId(); var ODataPath = GetServerURL()… Read more »

Getting CRM User Date and Time Format Setting in Silverlight Microsoft CRM 2011

If you are working with Silverlight web resource and you need to get current crm user date time format then you can query usersettings entity and get datetime format setting for user. I have used Silvercrmsaop library in my project. You can use below code for the same: public void RetrieveUserSettingRecord(Guid _UserID) { try { this._d.BeginInvoke(delegate() { EntityReference EntityID =… Read more »

Update parent customerid in Contact using Soap Request

If you are looking to update parent customer id in contact record using soap request you can use below code. I have used Soaplogger application that comes with Microsoft CRM 2011 SDK to generate this soap request, you can simply write your server side code in soaploagger and run this application, it will generate client slide soap request for you…. Read more »